Category: Organisational Design

  • Dumbbell Delivery; Antifragile Software

    Dumbbell Delivery; Antifragile Software

    Not online fitness shopping. Not the brogrammer pumping iron. This is a brief discussion of Antifragile – the latest book by Nassim Nicholas Taleb – and relevant insights for software delivery or other complex work. This isn’t meant to be an exhaustive exploration of the topics. It’s more a join-the-dots exercise, and it’s left up to the…

  • Narrative Visualisation Tools

    Narrative Visualisation Tools

    I use narrative visualisations a lot. I like to frame evidence so that it commands attention, engages playful minds, and tells its own story (see also Corporate Graffiti). I’ll put new tools on GitHub as I create them. Here are three to start. Visualising Stand-Up Attendance I used the Space Invader metaphor with a busy leadership team…

  • Visual Knowledge Cycles

    Visual Knowledge Cycles

    Visualisation is a key tool for the management of knowledge, especially knowledge from data. We’ll explore different states of knowledge, and how we can use visualisation to drive knowledge from one state to another, as individual creators of visualisation and agents within an organisation or society. (There’s some justifiable cynicism about quadrant diagrams with superimposed crap circles. But, give me…

  • Playing Games is Serious Business

    Playing Games is Serious Business

    Simple game scenarios can produce the same outcomes as complex and large-scale business scenarios. Serious business games can therefore reduce risk and improve outcomes when launching and optimising services. Gamification also improves alignment and engagement across organisational functions. This is a presentation on using games to understand and improve organisational design and service delivery, which…