Category: Change

  • Leading data and AI teams

    Leading data and AI teams

    I gave my 2026 YOW! Tech Leaders Summit talk the alternative title lossy compression, as it squeezes 28 years in tech into 25 minutes. Many individual slides are are pointers to multiple blog posts or book chapters in their own right! This post includes references, by section from the source slides. Applications over three decades…

  • Hard problems in highly agentic coding

    Hard problems in highly agentic coding

    Highly agentic coding with LLMs has great promise: automatically generating software to solve a wide range of problems. But it comes with its own hard problems to solve. With my experience in product design search and optimisation, software development, robotics and manufacturing, it’s an area I’m very interested in understanding better. What I share here…

  • Why are teams twelve times faster?

    Why are teams twelve times faster?

    In my writing about team effectiveness something like the following quote might appear: How bad is backlog coupling? At an Australian telecommunications company, my colleagues did a study of hundreds of pieces of work or tasks passing through a delivery centre. Some tasks could be completed by a single team without dependency, specifically without scheduling…

  • The life-changing magic of tidying your data

    The life-changing magic of tidying your data

    After tackling data waste for some years now, I thought it would be fun to revisit the Marie Kondo approach to tidying up work in large organisations (from 10 years ago), and apply it to data too… Surprise! Managing work data in a large organisation is a lot like keeping your belongings in check at…

  • GenAI stone soup

    GenAI stone soup

    GenAI (typically as an LLM) is pretty amazing, and you can use it to help with tasks or rapidly build all kinds of things that previously weren’t feasible. Things that work some of the time. The soup But do you find yourself reworking large chunks of generated content, or face major hurdles in getting a…

  • What to expect when you weren’t expecting an R&D project

    What to expect when you weren’t expecting an R&D project

    This was supposed to be a regular digital project that consistently made progress towards the objective… right? Problem statement, some analysis, build a solution bit by bit, deploy, …, nice linear progression… but no… we were wrong! It turned out to be an R&D project. Often R&D projects change direction and sometimes seem to go…

  • Dealing with data inventory

    Dealing with data inventory

    Data held by businesses is often described as an asset, but there are cases where this can be misleading or even incorrect. In any case, data managed inappropriately leaves value on the table, inflates cost, reduces responsiveness, and creates risk. Some data held by businesses would better be described as inventory. It might one day…

  • Data Mesh Radio

    Data Mesh Radio

    I joined Scott Hirleman for an episode (#95) of the Data Mesh Radio podcast. Scott does great work connecting and educating the data mesh community, and we had fun talking about: Fitness functions to define “what good looks like” for data mesh and guide the evolution of analytic data architecture and operating model Team topologies…

  • Data-Driven Responses to Changing Behaviour, auf Deutsch

    Data-Driven Responses to Changing Behaviour, auf Deutsch

    I’m pleased to see the German translation of the article I wrote with Sue Visic now live on Digitale Welt magazine: Mit Datenanalyse schnell auf Nachfragewandel reagieren. This is translated from the original article Data-driven responses to new patterns of customer behaviour, published on ThoughtWorks Insights, 16 April 2020.

  • Scaling Change

    Scaling Change

    Once upon a time, scaling production may have been enough to be competitive. Now, the most competitive organisations scale change to continually improve customer experience. How can we use what we’ve learned scaling production to scale change? I recently presented a talk titled “Scaling Change”. In the talk I explore the connections between scaling production, sustaining…