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Leave Product Development to the Dummies
This is the talk I gave at Agile Australia 2013 about the role of simulation in product development. Check out a PDF of the slides with brief notes. Read on for the abstract and an outline. Abstract Stop testing on humans! Auto manufacturers have greatly reduced the harm once caused by inadvertently crash-testing production cars with…
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Agile Board Hacks
It’s been great to be working with Nick from Agile Board Hacks, and contributing some material to the site! Feature Burnup Charts are on the Cards presents a technique for “zooming in” from program level to feature level. Stand-Up Heat Map shows what happens when a team is not organised around a single objective.
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Visualising Net Promoter Score
Net Promoter Score™ (NPS) is a popular method for evaluating customer loyalty. It has its own promoters and detractors, but it is widely used. If you are using it, or plan to, these visual tools might help you understand better what an NPS value means. Reverse Engineering NPS So you have an NPS value. Can…